SKILL AREA : COMPUTING SKILLS

BUSINESS INFORMATION TECHNOLOGY

Yap Yan Yi


COURSE OUTLINE

  •  I. Introduction to Business Information Technology
    - Overview of Business Information Technology
    - Role of Business Information Technology in modern business
    - Emerging trends in Business Information Technology
  • II. Business Processes and Information Technology
    - Business process analysis and design
    - Business process reengineering
    - Information Technology-enabled business processes
  • III. Enterprise Systems
    - Enterprise Resource Planning (ERP) systems
    - Customer Relationship Management (CRM) systems
    - Supply Chain Management (SCM) systems
  • IV. Data Management and Analytics
    - Data Management Fundamentals
    - Data Warehousing and Business Intelligence
    - Big Data and Analytics

             DURATION: 1 DAY (4 HOURS) 

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  • An overview of information technology (IT) and how it can be used to support business operations.
  • The basics of computer hardware and software, including operating systems, productivity software, and collaboration tools.
  • How to use technology to improve productivity and efficiency, including tips for managing email, organizing files, and automating repetitive tasks.
  • An introduction to data analysis and how to use spreadsheets to organize, analyze, and visualize business data.
  • An overview of cloud computing and how it can be used to store and share business data.
  • An introduction to web design and how to create a website for your business.
  • An overview of e-commerce and how to set up an online store.
  • How to use social media to promote your business and engage with customers.
  • An overview of cybersecurity and how to protect your business from online threats.
  • By taking this course, you'll gain a strong foundation in information technology and learn how to use technology to support your business operations. 
  • Whether you're a small business owner looking to streamline your operations or an entrepreneur looking to take advantage of the latest technological tools and trends, this course can provide you with the knowledge and skills you need to succeed in the digital age.

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